Privacy Policy


Privacy Policy

Last Updated: September, 9th 2025

At sustainabilitytransition.net, operated by Sustainability TransitionsSUSTAINABILITY TRANSITIONS PTY LTD, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy explains what personal information we collect, how it is used, and the rights you have in relation to your data.


1. Collection of Personal Information

We only collect personal information that is reasonably necessary for the operation of our website and services, including when you:

  • Submit a form on our website;
  • Contact us directly by email or other channels;
  • Interact with our website, which may include limited technical data automatically collected (see below).

The types of personal information collected may include:

  • Name and contact details (e.g., email address, phone number);
  • Information you provide in forms or enquiries;
  • Technical information (IP address, browser type, access time, and referrer URL).

We will only collect your personal information with your knowledge and consent, usually when you provide it directly.


2. Use of Personal Information

We use your personal information for the following purposes:

  • To respond to enquiries or requests you submit through our forms;
  • To provide you with information about our services, where you have consented;
  • To maintain the functionality, security, and performance of our website;
  • To comply with legal obligations.

We will never sell, rent, or trade your personal information to third parties.


3. Disclosure of Personal Information

Your personal information will only be shared where:

  • You have consented to the disclosure;
  • It is required for technical support or business operation purposes (e.g., trusted IT service providers bound by confidentiality obligations);
  • We are legally required to disclose it.

If personal information is transferred overseas (for example, for cloud hosting services), we will ensure appropriate safeguards are in place in line with the APPs.


4. Cookies and Website Analytics

Our website may use cookies to improve user experience. Cookies are small text files stored on your device. You may disable cookies in your browser, although some features of the website may not function properly.

We may also use standard website analytics tools to understand how visitors use our site, but this information is anonymised and not used to identify individuals.


5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes technical, administrative, and physical safeguards.

However, please note that no method of transmission over the Internet or electronic storage is completely secure.


6. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Once no longer needed, data will be securely deleted or de-identified.


7. Your Rights

Under the Privacy Act 1988, you have the right to:

  • Request access to the personal information we hold about you;
  • Request correction of any inaccurate or incomplete information;
  • Withdraw your consent to processing at any time (where applicable);
  • Make a complaint if you believe we have breached the APPs.

To exercise these rights, please contact us (details below).


8. Complaints

If you have any concerns about how we handle your personal information, please contact us first. We will respond promptly.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
https://www.oaic.gov.au?


9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated “Last Updated” date.


10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

SUSTAINABILITY TRANSITIONS PTY LTD
Email: info@sustainabilitytransitions.net